Ordering Information

Thank you for the opportunity to earn your business. We know our customers are our greatest asset and as such, we want to make sure that you have an excellent ordering experience with us. With the largest online flower bulb & plant selection , we took the hassle out of your garden purchasing by specially designing our site to browse our catalog and guide you through a painless checkout process.

On this page, we have answered some common questions about ordering, payments, and pricing. If you are not finding the information you are looking for, please don't hesitate to contact us. Our expert service team is happy to answer your questions!


How do I place an order?

There are three ways to place an order.

Online: Online ordering is the fastest, most convenient way to order and can be placed 24/7. Browse our online catalog, save items to your wishlist, or sign up for back in stock notifications to be the first to know when your favorite items become available. Simply add items to your cart and be guided through a painless checkout process.

Email: Already know what you want? Great! You can always email your order to and we will call you for payment. For the shortest processing time, please include the following information in your email.

  • First & last name
  • Email address & phone number
  • Billing & shipping address
  • SKU # (or name) & quantity of the items you want.
  • Preferred shipping method (ground or 2 day express).
  • Special Shipping Instructions or gift message if applicable.
  • Any promo codes or e-gift card numbers.

Phone: Looking for some advice before placing your order? Our expert service team will happily advise you and take your order over the phone. Please have the following information ready for when our service team takes your order.

  • First & last name
  • Email address & phone number
  • Billing & shipping address
  • SKU # (or name) & quantity of the items you want.
  • Preferred shipping method (ground or 2 day express).
  • Special Shipping Instructions or gift message if applicable.
  • Any promo codes or e-gift card numbers.

Do you offer a print catalog?

No, we do not offer a print catalog. In today's world there are better, more eco-friendly ways to serve our customers. Our website has been designed as a digital catalog with up to date availability and features such as our wish list as well as back in stock notifications to better serve our customers. 

To browse our site like a catalog, simply select the variety your interested in from our drop down navigation, click "More Info" on the fist product, and select "next product" in the right corner of the product page.

Do you guarantee your products?

Gardening success is a shared responsibility. We assume full responsibility for delivering healthy, true-to-name bulbs and plants, along with cultural information so you'll know how to plant and care for your new garden additions. We trust you to be responsible for planting promptly, following the cultural information provided with your plants and on our website, and giving your plants appropriate care. Please read the full version of Our Guarantee.

Why am I required to have an email address to place an order? 

An email address is required in order for us to send an order confirmation email (a digital receipt) as well as tracking information. We may also use email to contact you in case of any issues that arise as we are processing your order.

I live close by, can I come by and purchase at your store or pickup my order?

Unfortunately no, we are not set up as a retail store front and do not have parking facilities. Luckily, if you live close by, transit times are very minimal and typically arrive in less than 2 business days.

Pricing & Payment

Do you offer any discounts?

Yes, we offer a several discounts! Our most common discount is for joining our email list. If you missed this offer when it initially popped up, you can still sign up by entering your email address in the Keep in Touch section at the footer of our site. Other discount codes may be sent out to our email list and are on no set schedule.

How do I use my gift card or redeem store credit?

Gift cards and store credits must be entered during checkout. It is not possible to retro-actively apply a gift card or discount code once an order has been placed. Please be sure to enter your code during checkout.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, Discover & American Express) as well as Paypal and Amzon Pay. Your credit card will be charged immediately after completing checkout. We do accept checks, however, this can substantially increase processing time and your order will not ship until after the check has cleared.

Do you charge sales tax?

Our place of business is in the state of California and we do collect sales tax at the current rate for all in state shipments. Tax is calculated automatically during the checkout process on all applicable orders.

Will I get a receipt for my order?

Yes, as soon as your order is placed. We send an order confirmation email which includes your order number, the items and quantities ordered and also shows you the billing and shipping address you entered. This is an opportunity for you to review your order and contact us to correct any information prior to shipment.

How are shipping charges calculated?

Shipping charges are calculated based on your order amount and are subject to change. We do our best to keep shipping charges low, while not compromising speed or service. Please refer to our Shipping & Delivery page for more information. Don't forget, orders of $125 or more ship for FREE!

Other Considerations

How can I cancel my order?

Please send an email to within 24 hours to cancel your order. Once an order has been paid for, it immediately moves into our shipping que. Once an order is shipped, there will be no refund on shipping charges and a 20% restocking fee will be deducted from your refund. 

Can I add items to an order that hasn't shipped yet?

Of course, we are happy to assist you with adding to an existing order! Please contact our service team by emailing within 24 hours of the original order being placed for the best chance at getting items added. Shipping charges will be slightly adjusted for the additional items, but it should be more than a few dollars.

If your order has already been packed and labeled for shipment, unfortunately the additional items would have to be entered as a new order and will incur their own shipping charges according to our shipping scale. Please check our shipping & delivery page for more information on shipping charges.

Can I add a Gift Message to my order?

Certainly! Simply enter your note into the Gift Message section of the cart and we will include your message with the order for FREE. The gift message appears on the packing slip that goes out with each shipment.

Does the packing slip include pricing or payment information?

No, our packing slips do not include any pricing or payment information. They are intended for the recipient to be able to check what was received versus what was ordered as well as provide some important order information.

Where do I note special shipping instructions?

Please note your instructions in the Special Shipping Instructions box of the cart. This is the perfect place to specify a desired deliver by date, alternative shipping address, or delivery instructions for the carrier.

Wholesale Ordering

Do you offer wholesale pricing?

If you are a landscaper, grounds keeper, cut flowers grower, retail nursery center, botanical garden or horticultural park manager in need of large quantities of bulbs, we can help you. Our grower network spans the globe and we can often source unusual or hard to find varieties. Please contact us with the following information and we will get back to you with a quote.

  • The SKU number of the items you are interested in purchasing.
  • The desire quantity for the items you are interested in purchasing.
  • The shipping destination/project location and the intended use.
  • Your desired delivery date along with any other special considerations.

What are your requirements for wholesale ordering?

  • We require a copy of your re-sale certificate to qualify for wholesale ordering.
  • Wholesale orders are typically placed 2-3 months before the planting season. On occasion, we are able to accept in season orders depending on the variety and desired quantity.
  • Typically, the minimum order requirement is $500.
  • Full payment is required when the order is placed.
  • Shipping Charges vary and wholesale orders do not qualify for free shipping.